Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,985 Reviews)
Rating breakdown 23,985 reviews
5 Stars
15,559
4 Stars
4,339
3 Stars
1,721
2 Stars
950
1 Star
1,416
81%of customers recommend this product.
(
7,206 out of
8,846)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
We buy this every year because it's so easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dmac1
from Clinton, MD
Verified Purchase:Yes
After more than 10 years I have and will continue to utilize H&R Block tax filing software as my filing solution. Each year the time, effort and energy required from me to complete my taxes has dropped significantly and I accredit this to H&R Block's software.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Horrified12345
from Michigan
Verified Purchase:Yes
If I could give 0 stars I would. I not only paid for premium software which is supposed to include live support, I paid for auto renewal. The automated system won't let me talk to a live person and I am unable to submit corrected taxes b/c the H&R Block software is pulling an incorrect number from the previous tax year..
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Great Software 99999
Verified Purchase:Yes
Good software. Have used for years. Highly recommended.
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skid250
Verified Purchase:Yes
Once again, H&R B did an excellent job - easy to use, thorough, and a good value. I'll be back again next year!
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville, Alabama
Verified Purchase:Yes
I have been using it for over 20 years. It’s easy and quick.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,011) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,549 out of
1,730)
Value
4.4