Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
5
Makes it fast and easy
on October 23, 2019
Posted by: Badancr
from San Antonio tx
I completed 4 different files for my family Straight forward to complete file and look at different situations. I will be buying for 2019. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on October 17, 2019
Posted by: BigBuff
from Alton, NH
I’ve been using H&R Block Tax software for years and it gets better every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Where is the PASSWORD
on October 15, 2019
Posted by: Florida User
from NC Florida
You really should have an option to have Password Protection. If Facebook requires a password certainly you should. It does not ask me for my password when I log on to my computer and select it to open. BAD BAD BAD!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Works well
on October 14, 2019
Posted by: 11billy
from fl
had everything I needed. Had to accept tax changes, hopefully all is correct.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
great software
on October 12, 2019
Posted by: richi rich
from pa
better then turbo tax have been using for the past 3 years
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Let me down on forms needed with State return
on October 11, 2019
Posted by: John in Tulsa
from Tulsa, OK
I filed in October, having submitted a Federal Extension of Time to File back in April. Using the HR Block Premium to also complete my state return, it said that I needed to file by paper. I did that. But it never let me know that I needed to attach a copy of my Federal Extension of Time to File. Now I seem to be likely to get some nasty notice from the State, and possibly a fine, for filing late.
Cons: Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
HRB software is good, but for a few annoying holes
on October 3, 2019
Posted by: jack of spades
from portland, oregon
holes:
1. no external docs. will import for me - have to enter everything manually, import some vital data from previous return
2. unless I missed how to do it (looked for at least 30 min.) program does not import 1099 payer data from previous year - have to re-enter all payer names, addresses and EINs for each one by one
3. navigation is often lugubrious, for example: if one needs to jump into a specific place in the interview, it usually requires starting at the beginning of that interview topic sequence and clicking through a stack of screens - program needs a big navigation map in a sidebar which can be used to click directly into an entry screen without doing the whole tour for that section
4. 2018 took me to the ACA form 8962 data entry screen when needed - 2017 did not - the return was rejected - missing form was not caught in the HRB final data check - I had to do an 8962-A follow up and actually had to talk to an IRS agent to get it done - then (no fault of HRB) but the Government Shutdown delayed the refund even further, to the point it got lost in their system - finally got the refund actuated by calling before doing 2018 taxes just now before the extension DL - what a series of cock ups - all this (as mentioned) no fault of HRB, but a glitch in the 2017 program initiated the cascade of cock ups - like I often say: most corporations, on their best day, are about as good as the government
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Features
on September 18, 2019
Posted by: S P Jolly
from Franklin, Michigan
I did 3 returns however there was a problem when we filed our return saying that the code was not valid
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock