Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,397 Reviews)
Rating breakdown 24,397 reviews
5 Stars
15,772
4 Stars
4,438
3 Stars
1,785
2 Stars
968
1 Star
1,434
82%of customers recommend this product.
(
7,435 out of
9,114)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: JohnWW
from 92688
Verified Purchase:Yes
I've used this since it was TaxCut. Seamless importing of data. Reasonable Q+A walk through to complete your returns. On-line help is limited to full feature purchase.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AnneG76
from Tigard, Or
Verified Purchase:Yes
I had previously used the other online tax program but switched a few years ago as the H & R Block program is much easier to use and understand. They also make it very user friendly to get additional information or direction.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia Beach, VA
Verified Purchase:Yes
Software is reasonably priced and adequately functional.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
I have been very pleased with the friendliness, clarity and final outcome of the program.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
3
Generally good, but some very annoying glitches!
on April 22, 2025
Posted by: Tom2024p
from Sacramento, CA
Verified Purchase:Yes
Generally good except for two annoying glitches:
1. For at least the 2nd year in a row, when I went to print out my state (CA) return to file by mail, the instructions in the HR Block program instead led me to print out pages that say "NOT FOR FILING". After multiple tries, a lot of internet searching, and trial-and-error, I eventually figured out how to get the pages to print without the "NOT FOR FILING". Please fix this!
2. In past years it was very simple and easy to figure out and print my Federal estimated tax forms (e.g. based on 90% or 100% of the previous year's tax), but this year (2024) the program instead wanted me to input my estimated wages, dividends, capital gains, etc. Please go back to the previous method.
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pj99
from texas
Verified Purchase:Yes
sometimes it was difficult to go back and recheck things
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Golden CO
Verified Purchase:Yes
have used H&R Block tax software for many years and have always felt it was easy to use, clear in explanations, etc. I've never had any problems in submitting both my federal and state returns. I highy recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GuyRW
Verified Purchase:Yes
Used for several years now. Like the step by step guidance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock