Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,401 Reviews)
Rating breakdown 24,401 reviews
5 Stars
15,773
4 Stars
4,438
3 Stars
1,786
2 Stars
969
1 Star
1,435
82%of customers recommend this product.
(
7,435 out of
9,116)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: AlbemarleHillbilly
from Wilmington, NC
Verified Purchase:Yes
Too small print, auto-mouse movement irritating, poor phone support, confirmation code changed - what???
but it was better than turbotax
but it was better than turbotax
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Karl69
Verified Purchase:Yes
I have been using this software for many years, and have always sent my state return where Block has told me to send it. This year my state return was sent back to me because I had the wrong address.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PeterCO
from Highlands Ranch, CO
Verified Purchase:Yes
I have used the H&R Block Premium Software for a number of years. The steps to complete the return are well thought through. There is consistency between the years on how to use the software. I would recommend the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Oak park user
Verified Purchase:Yes
I've been using H and R Block software for many. I have found it easy to use and accurate. It would be nice if the section on inherited IRAs was expanded. Also if you could print some of the screenshots.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Bert361
Verified Purchase:Yes
I am able to do my own taxes because of the clarity and ease this software provides. I highly recommend it!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Oldone
Verified Purchase:Yes
I don’t relish the tax process, but the program makes it as simple as possible!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Post 107
Verified Purchase:Yes
I’m happy that for the first time in three years the IRS took my electronic transfer rather than me having to print and mail it. (Even though I properly used the prior year AGI as code , etc.)
I’m still a little miffed at your service because I bought your expensive self-employed business and rental edition software, yet when I tried to appropriately write off/amortize my newly replaced roof on my rental property, all your instructions said was “ yes this can be done, see the IRS code….” Instead of offering me easy answers. It’s like you chose to skip helping us landlords with this.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: David X
Verified Purchase:Yes
Easy to use and we got our refund in less then a month.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock