Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,887 Reviews)
Rating breakdown 23,887 reviews
5 Stars
15,501
4 Stars
4,323
3 Stars
1,711
2 Stars
945
1 Star
1,407
81%of customers recommend this product.
(
7,154 out of
8,779)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: kaag
from Philadelphia, PA
Verified Purchase:Yes
Have used this product for years. The context sensitive help is not what is used to be. Still will be my choice for preparing taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Cmt1317
Verified Purchase:Yes
In my opinion the best program available!
Maybe more than 5 taxes to be e-file for next year?
Maybe more than 5 taxes to be e-file for next year?
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 19692004
Verified Purchase:Yes
Had too many problem getting information into software and my e-regristration to IRS was reject four times and needed to mail it. Ny eyesight was a problem with the small print of the program and I could not increase it to a larger size. Very happy with the experience. Next time back to Turbo Tax or a tax accountant to ease my struggle with it.
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Uncle Bob 72
from Montclair VA
Verified Purchase:Yes
I'm happy with the software. I'm used to it after using it for so many years.
But why did you keep sending me marketing emails after the purchase?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Mtb88
from CA
Verified Purchase:Yes
Lacks clear details/ procedure on how to eFile if you filed with an extension the prior year. Especially strange because I used HRB the prior year: shouldn't the app already recognize that given prior year returns data was imported??
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
The same bugs as last year. Your import program does not read etrade options sales correctly. Specifically it does not transfer zero from the cost basis field, it leaves it blank. I know that etrade puts a zero in there, because I compared with the 1099B pdf I downloaded. What happens is that the Block final check expects 0 but finds blank because of the download problem and I have to manually go in and change all of the many options trades. A Real Pain.
Pros: Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Crazy Craig
from Pleasant Hill, California
Verified Purchase:Yes
This is the second year in a row that I have used this product.
I am favorably impressed with the easy to understand program instructions and simple process of filing.
I am favorably impressed with the easy to understand program instructions and simple process of filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I've been using H&R Block Tax Software for over 20 years. Completely satisfied with ease of use and support.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock