Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
15,474
4 Stars
4,304
3 Stars
1,697
2 Stars
940
1 Star
1,404
81%of customers recommend this product.
(
7,113 out of
8,733)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: K3n P
from 07834
Verified Purchase:Yes
I have used this product for a number of years. It is a reliable and affordable solution to the tax filing process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bc46
Verified Purchase:Yes
Program serves my needs for doing tax return. Calculating estimated taxes for following year could use some improvement. Would work better if estimated work sheet listed current year numbers with column to update for next year.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Daniel 123
from New York State
Verified Purchase:Yes
I put in 1099R for a government pension and when I did the state return it kept saying i entered a railroad retirement, I went back to the Fed return and doublechecked, everything was correct, had to finish return like that. never worked for a railroad
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SteveWu
from St. Louis, MO
Verified Purchase:Yes
I have been using Tax Cut (H&R Block) software for many years. This year, the software gave me several messages where the software couldn't handle certain situations. I have not had that problem in the past.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem, OR
Verified Purchase:Yes
I really like the program overall. The help sections are pretty good but some of the explanations could use some clarity and possibly use some examples to make the point.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
This year I had trouble getting the software to update on my Windows 11 PC. It finally did after months of trying. Then I was able to complete my taxes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AndyT163
from Northwest Florida
Verified Purchase:Yes
I have used H&R Block software for several years and I have never been disappointed. My one small suggestion deals with the data imported from last year's return. I have a rental property that depreciates every year. There are several methods to calculate the depreciation and you are supposed to use the same method every year. The method I used was not transferred from last year as the default for this year, so I had to review last year's worksheet to confirm the method. I probably would have confirmed it even it it had transferred.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John in Atlanta
from GA
Verified Purchase:Yes
The software seemed to work well for the 10th year in a row. Explanations were pretty clear. A challenge was trying to download info into forms like the 1099s.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock