Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
15,474
4 Stars
4,304
3 Stars
1,697
2 Stars
940
1 Star
1,404
81%of customers recommend this product.
(
7,113 out of
8,733)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Elon
from Portland Oregon
Verified Purchase:Yes
Software did a decent job. Problems with e-filing function that required multiple hacks to be successful. The issue was a combination of IRS requirements and a software glitch, where even tho my wife and I filed jointly, the IRS rejected the tax forms because the "spouse AGI" was incorrect. Online support offered one hack that was a partial solution. Discovered the second requirement to be successful from a report by tax-payers using a different product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block is not good when moving to a new state.
on April 17, 2025
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
I moved from NJ to Delaware in 2024. Your software for my state returns was basically useless. I thought your software could handle something as basic as move from one state to another.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
I’ve used H&R Block Tax software for a number of years and II’ve been very happy every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: DanHu
from California
Verified Purchase:Yes
Easy to use, and worked well (this year). No problems.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Guppy55
from Seattle WA
Verified Purchase:Yes
We've been using H&R for years and it's served us very well.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Darggon
Verified Purchase:Yes
It was easy and straightforward to use. However I want the state filing to be included in the original purchase.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: fxsales
Verified Purchase:Yes
got me from point A to point B and helped lighten my bank account
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new York, NY
Verified Purchase:Yes
I have used HR Block tax software for almost 20 years, it wsorks very well. occasionally a question might be clearer but pretty rare. although my taxes arer fairly simple, Soc Sec incone. retirement fund wiithdrawals, a few stocks, charitable donations, if i had to figure out the various supplementary forms, i would go crazy. auditrd 3 times. always had clean bill of health.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock