Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
15,474
4 Stars
4,304
3 Stars
1,697
2 Stars
940
1 Star
1,404
81%of customers recommend this product.
(
7,113 out of
8,733)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Scott80
from GA
Verified Purchase:Yes
I have used the tax software for several years and have found it to be easy to use and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Download the previous year feature not working
on April 17, 2025
Posted by: jer367
from Redondo Beach, CA
Verified Purchase:Yes
Your product has gotten worse. Previous years I was able to download my last year’s return useful information into the latest year’s return. This 2024 year, I wasn’t able to grab much of the useful data from the previous year’s return
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I used another brand in college, but H&R block is SOOOO much easier to use. have used for over 10 years now and will continue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elmer2
from Atlanta
Verified Purchase:Yes
I was trying to find how or where I could go to have help with RMD's. I was passed to 3 different people and the last 2 said I needed to pay for help, and I bought the wrong program. I been with you for years and no help could be found. I even tried a more expensive program. No one was helpful and it took almost 2 hours to be told that.
Cons: Time consuming
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte NC
Verified Purchase:Yes
Been a user for the past several years, and like the convenience.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hrblk2024
Verified Purchase:Yes
The submitting worked as it should this year but my NY return got rejected because there were two copies of form IT112R submitted. I wasn't able to resubmit it after deleting the extra copy until my second state return was accepted. That seemed like a glitch to me. I was having flashbacks...
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sparta, NJ
Verified Purchase:Yes
I have been using this software for several years. It is easy to use and well laid out. Much better since they incorporate direct input form financial institutions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rjh55
from MA
Verified Purchase:Yes
I have been using Tax Cut and H&R Block tax software since 1988 and have never been disappointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock