Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,887 Reviews)
Rating breakdown 23,887 reviews
5 Stars
15,501
4 Stars
4,323
3 Stars
1,711
2 Stars
945
1 Star
1,407
81%of customers recommend this product.
(
7,154 out of
8,779)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: RG1040
from Harrisburg, PA
Verified Purchase:Yes
Ordered when first offered, started in early February to determine any missing info. Finished entry early April, received last update in early April and filed week before deadline. Before finalizing, rechecked entries and went final. Only glitch was bad PIN and had to print and mail. Easy one all data is available for income, withholding and deductibles.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: NBDD
Verified Purchase:Yes
Works well and I like the imports from previous years
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Few quirks and some questionnaire not elaborate.
on April 16, 2025
Posted by: Gate122
from Oklahoma
Verified Purchase:Yes
During the questionnaires, it was determined the standard deduction is better for me. However, the itemized form and what I already filled out relating to it still there. This cause unsuccessful in the final check. I had to go back and find the form to manually delete it. Also, I wish for more explanation or samples during the questionnaires. Some are not straightforward.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: IACPA
from Iowa
Verified Purchase:Yes
I have used for many years and it is pretty easy to use. Federal electronic filing worked fine, but state return for Iowa did not for my return and my daughter’s return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: BojiLJL
from Milford, IA
Verified Purchase:Yes
I have used H&R Block Premium Software for quite a few years and I keep purchasing it because it is outstanding. My husband is self-employed and the software does a great job of helping organize the info and helping us be audit-free. I find it pretty user-friendly considering it's taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SouthTexan
Verified Purchase:Yes
The structure of the program is good. Disappointingly, though, the program exists in substantially the same state that it did seven or eight years ago. With the H&R Block network of tax professionals, I would expect the in-program guidance to be better than it is -- rather than stagnating like the rest of the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: WOWWOW
Verified Purchase:Yes
I have brought this software for over 10 years in a row, that says something me.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Linux Geek
Verified Purchase:Yes
I wish you would make a version that runs on Linux.
I have one old computer that runs Windows that I have maintained just for income taxes. The other 9 systems in my home run Linux.
I have one old computer that runs Windows that I have maintained just for income taxes. The other 9 systems in my home run Linux.
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock