Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,887 Reviews)
Rating breakdown 23,887 reviews
5 Stars
15,501
4 Stars
4,323
3 Stars
1,711
2 Stars
945
1 Star
1,407
81%of customers recommend this product.
(
7,154 out of
8,779)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Poorguy
Verified Purchase:Yes
Overpriced
It's the same product each year, just minor updates for that years new rules. It's not fair to have to buy it every year and pay full price, and each year you go up on the price
It's the same product each year, just minor updates for that years new rules. It's not fair to have to buy it every year and pay full price, and each year you go up on the price
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: mont25
from PA
Verified Purchase:Yes
Fairly easy to use, once you get familiar with the software’s user interface. Some form navigation isn’t as intuitive as it could be, but the program guides you through all the major tax areas and integrates them well for the final return.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: marathon_jon
from MA
Verified Purchase:Yes
I have used the Premium edition with 5 federal e-files and 1 state preparation for several years now. It is a better value than the comparable Turbotax product. With Premium I easily report all of my rental property expenses. The interview mode is effective at capturing expenses that I would otherwise miss.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1
Waste of money, download the IRS instructions inst
on April 16, 2025
Posted by: danr62
from New York
Verified Purchase:Yes
Importing last year's return did nothing for me. I expected some value by doing that. Other than grabbing my name, there was nothing. I would expect that as I went through the process the software would say things like "You had two W2s last year from these companies" if I only added one. And I expected it to say "you had three 1099-DIVs last year, but only two this year. Is one missing?"
When I got to the High Deductable/HSA section I was so confused. The software just took the IRS form questions and presented them with no context. I went through that section three times knowing that the calculations were wrong because I answered the questions asked, not the questions that SHOULD have been asked. Finally I deleted the return, started over, and read the IRS instructions instead of the instructions in the UI. What the heck am I paying you for?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: moBetter2024
Verified Purchase:Yes
Got exactly what I wanted the second try. I wanted the download program - the online version was not helpful for my situation.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: nhoj82
from Cape May New Jersey
Verified Purchase:Yes
Thirty year plus user of Taxcut. Keeps improving every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Md
Verified Purchase:Yes
The software is very affordable, relatively easy to use, and imports TurboTax just fine. It takes a little time to get use to the differences from TT, which I have used for over a decade. Learning how to navigate through all of the necessary forms takes getting used too. Once you have some practice, software is easy to use. It is not quite as easy as TT when first trying to use it.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HR user 9
from Indianapolis, Indiana
Verified Purchase:Yes
The software is easy to use and very helpful, been using it at least 7 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock