Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,887 Reviews)
Rating breakdown 23,887 reviews
5 Stars
15,501
4 Stars
4,323
3 Stars
1,711
2 Stars
945
1 Star
1,407
81%of customers recommend this product.
(
7,154 out of
8,779)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: JoePaul
from Porter Ranch, CA
Verified Purchase:Yes
Smooth sailing throughout the process of preparing my tax return.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CBMJ
Verified Purchase:Yes
I always find H&R Block downloaded software very useful, whether I file through them or emend my own return and mail it in myself.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TV111
Verified Purchase:Yes
Software takes some time to fully understand, had issues with my spouse's SSN/NAME that I was unable to resolve and ultimately had to print and send. Unsure how the state taxes got paid... I wish the system would be more self explanatory and for a more extensive Q/A
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
simple and easy way to file taxes, even for small business owners
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron1217
from Delaware
Verified Purchase:Yes
I try to buy H&R Premium every tax season since I have Rental Income . It a great tool for processing taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: aptax23
from Arkansas
Verified Purchase:Yes
Very easy download, very smooth workflow and accurate retirement module. State has significantly improved as well over the years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: John SK
from LA
Verified Purchase:Yes
downloaded it in Feb and several functions didn't work until later of March!!
When I ready to e file FED, it said I have exceed the maximum numbers of e filing!
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ARow222
from NJ
Verified Purchase:Yes
Buggy software wouldn’t let me file state and I had to file it on another website
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock