Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,912 Reviews)
Rating breakdown 23,912 reviews
5 Stars
15,515
4 Stars
4,327
3 Stars
1,714
2 Stars
947
1 Star
1,409
82%of customers recommend this product.
(
7,169 out of
8,796)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Boca Raton, Fl
Verified Purchase:Yes
Had an answer to all my questions. Guided me through the return addressing each of my issues
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Bought this software in 2024 -- and have had one problem after another, relate to the software syncing with your server. Three times it would not sync, unless I deactivated the firewall, anti-virus, and deactivated any proxy servers.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: AMS10
Verified Purchase:Yes
I have used HRBlock for years. One complaint I have is that they do not give enough information for stock investors. I have to manually enter my data as I do so many trades. There should be better instructions for manually entering group trades.
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RB1208
from Rockford Il
Verified Purchase:Yes
I have been a customer of the software for 5 years. The ability to easily manage reporting investment income, including K1 businesses, keeps me coming back.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: flyera26
from Sterling Hts, MI
Verified Purchase:Yes
it was easy to download and have your prior year info loaded. Having all your documents at hand makes it easy to perform every step.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sinotrek
from Cleveland, OH area
Verified Purchase:Yes
This program is adequate for basic taxes. I bought it because it says it can handle K-1 statements, but it can't handle them all. All of my K-1's had a few boxes with letters in them. These require additional input that the program said is beyond its scope and offered no solution - just left me hanging.
Also, I could not find a way to print (both hardcopy and pdf) my return without my full SSN on it for my records.
Also, I could not figure out how to clear the items that required data verification and several of those were my first name, which I assumed were auto populated on each form. So I just left them as is.
Also, I could not find a way to print (both hardcopy and pdf) my return without my full SSN on it for my records.
Also, I could not figure out how to clear the items that required data verification and several of those were my first name, which I assumed were auto populated on each form. So I just left them as is.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JeffL56
from Chicago Area
Verified Purchase:Yes
Software needs some added descriptions for terminology and how the data is being used. Especially when referring to other parts of the program.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chester Springs, Pa.
Verified Purchase:Yes
I've been using your product for over 10 years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock