Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,912 Reviews)
Rating breakdown 23,912 reviews
5 Stars
15,515
4 Stars
4,327
3 Stars
1,714
2 Stars
947
1 Star
1,409
82%of customers recommend this product.
(
7,169 out of
8,796)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
happy tax day
on April 15, 2025
Posted by: Pam SM
from Iowa City, IA
I have been using Premium for my rental for about 20 years. If find it's depreciation advice and schedule very helpful.
I thought I had submitted the returns for April 10; however, I didn't complete the last instructions. A reminder on that date would have been greatly appreciated. As it was I just submitted Federal and State at 2:35 pm on April 15. Whew!
I thought I had submitted the returns for April 10; however, I didn't complete the last instructions. A reminder on that date would have been greatly appreciated. As it was I just submitted Federal and State at 2:35 pm on April 15. Whew!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I've been using H&R Block software since about 2007. Great as it's always been.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, California
Verified Purchase:Yes
I have used HR Block Tax Software for many years. I depend on it for preparing my Federal and State tax returns each year. Also, I have used it for preparing both Individual and business tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Newport Beach, CA
Verified Purchase:Yes
I've used HR Block Tax software since it was Tax Cut and have been very happy with it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have been using this product for several years. Satisfied with the software.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Harry Chinn
from Naperville IL
Verified Purchase:Yes
When I purchased the product, it said it included 5 federal e-files but you had to pay for each state e-file. No where did it say you could only do 5 federal e-files. In fact when you do a federal e-file the screen give the option to enter the code for the included e-file or you can choose to pay with credit card for the e-file. Wouldn't you think that once you have used the 5 included that you could still e-file by paying with credit card? But no, you are locked out of any more federal e-files for ever. No where is that stated, nor are you given an info on possible options if any, such as buying another copy and using its codes or installing another copy of the program and using it on the same computer. Nor do they offer a copy of the program that offers more than 5 e-files, say maybe 10 or whatever.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Jim in Pittsburgh
Verified Purchase:Yes
I sold a portion of my business in 2024, and your software did not support this transaction. Next year I will have to use something else.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Friend23
from Hadley, MA
Verified Purchase:Yes
The program ran well on my new Macbook Air and I had no issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock