Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,912 Reviews)
Rating breakdown 23,912 reviews
5 Stars
15,515
4 Stars
4,327
3 Stars
1,714
2 Stars
947
1 Star
1,409
82%of customers recommend this product.
(
7,169 out of
8,796)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Santa Fe NM
Verified Purchase:Yes
Everything worked well until I tried to submit. So I went back a couple days later and tried again with success.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Got a coupon? That's ok, we don't send them out.
on April 15, 2025
Posted by: ValleyBlond
from Los Angeles
Verified Purchase:Yes
Have been using the app for many years. Every time I purchase the next version, it asks for a coupon code and often references coupon for previous purchases. Haven't see a previous user discount coupon in several years. Why ask for a coupon if you don't issue them? Otherwise, the app is pretty easy to use. Some of the "errors" become a challenge to clear and some "information" notices (not problems but something you should review) can cause frustration to clear so you can advance to actually filing your taxes.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fllorida
Verified Purchase:Yes
I've been using this software for many years, since it was called TaxCut. I have compared it with other programs, and it is always the easiest and produces the best results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
your constant advertising for PDF 995 or whatever it was, was time consuming and annoying. Get it off the screen.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used HR Block Premium for years but was disappointed in a few material features and lack of explanations this year --- notably refinanced mortgage interest and 403b/401k limits. Shortfalls like this make the program risky if you have a somewhat complex return that Premium is supposed to handle and do not have a tax background
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Manuel Álvarez
from California
Verified Purchase:Yes
The California tax return was not 200% corrects. I over paid.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix
Verified Purchase:Yes
Overall, very helpful for the self-employed. I’ve used this software for several years. Some of the data checks that take you to the relevant IRS forms are confusing. Also, when you try to review a specific itemized list, all the lists appear and since they’re not identified clearly, you need to keep clicking on each to find the one you need - the software should take you to the correct list.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Lektro
Verified Purchase:Yes
Have used this product for years for my personal and business taxes. Very satisfied with the ease of use and will continue to buy again next year . Thanks for having a great product
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock