Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,950 Reviews)
Rating breakdown 23,950 reviews
5 Stars
15,536
4 Stars
4,336
3 Stars
1,717
2 Stars
949
1 Star
1,412
82%of customers recommend this product.
(
7,192 out of
8,824)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: ZZ5ZZ
from Nebraska
Verified Purchase:Yes
Lacking a link from the fuel tax credit sheet (form 4136) to the 1040. Where's the line for the spouses DOB???
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Summary of key items was hard to find as the retur
on April 14, 2025
Posted by: FJTax Guy
from Fort Worth, TX
Verified Purchase:Yes
I’ve used this software for years and have enjoyed it but I found it more difficult to see a good summary of my income and deductions as I worked through it. It seems like this was easier to see in years past. I suggest developing a detailed and summary report that shows the key elements and summarized the calculations as you go.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
It seemed much easier to navigate than it did last year
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have been using H&R Tax program for years. It is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JP CA
Verified Purchase:Yes
I have been using Taxcut for years and feel comfortable with it.
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CWade
from San Marcos, TX
Verified Purchase:Yes
I've used H&R's Premium software for years now. In the first couple of years, I had questions that were answered promptly. Now, I zip through the process with no glitz to settle before filing. My refund came this year in record time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Works fine
on April 14, 2025
Posted by: Felucho
from Florida
Sometimrs going back, the software goes back out to the beginning, locky you dont loos the work. But you do have to start new.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Green Bay WI
Verified Purchase:Yes
It works great. Only thing since you get 5 taxes to submit. Make sure android and IPhone codes are attached.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock