Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,404 Reviews)
Rating breakdown 24,404 reviews
5 Stars
15,775
4 Stars
4,438
3 Stars
1,787
2 Stars
969
1 Star
1,435
82%of customers recommend this product.
(
7,437 out of
9,118)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
For the most part, it went well. I still wonder why getting the Foreign Tax credit is so difficult. At least the premium version takes me to Form 1116, but does little to navigate me through the process. Also, I was pleased to see that I could load the Schwab forms directly into the sosftware, but only because my adult son had done it before (I didn't see any H&R Block guidance or help in how to do it).
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
missin definitions and no place to get answers
on April 13, 2025
Posted by: gregww
from watertown,. ma
Verified Purchase:Yes
problems with using the [back] key didn't know/guess where it was going.
Mass state tax form non-mass bank interest is it [non-mass] bank interest or [non-mass bank] interest ? no help/hope. what is a mass bank ? bank of america with branches in Ma yes or no ? no help any place.
Double sided printer - defaults to double sided. Does print to file copy need to be single side or can it be double sided ? Software does not control printer (can't) and it does not tell me what I should do.
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EMB 1
from Westminster, MD
Verified Purchase:Yes
This is my seventh tax year using this product. I like because it does all the necessary calculations for me, alerts me to tax savings I didn't know i was eligible for. It suggests how to plan for the next tax year. it's easy to use and saves time.
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill0402
Verified Purchase:Yes
Been using the tax software for two decades, easy to use.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RP93
from New Jersey
Verified Purchase:Yes
Program is easy to use, but only bought because of the sale price. H&R Blocks bait and switch when signing up for the early bird pricing makes me not want to purchase this tax software in the future. I've used Block for the past 10 years but because of Block's unscrupulous pricing practices, I can no longer use. Turbo Tax next year.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jrl49
Verified Purchase:Yes
Simply works. Brought my tax due down from over 31,000 to less than 26,500. Rental house (sold in 2024), capital gains, depreciation recovery, you name it. Same time next year, same software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jerry Q
Verified Purchase:Yes
I have used H & R Block software for many years with great success. I hate accounting but their software makes it so easy to file taxes.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dan318
Verified Purchase:Yes
I've been using this software since long.before it was H& R Block and find it easy to use and accurate.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock