Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,404 Reviews)
Rating breakdown 24,404 reviews
5 Stars
15,775
4 Stars
4,438
3 Stars
1,787
2 Stars
969
1 Star
1,435
82%of customers recommend this product.
(
7,437 out of
9,118)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Customer Rating
3
Great for Most Types of Income but Weak on Sales
on April 12, 2025
Posted by: WaltSt
I've used HR Block for filing income tax returns including taxes on a rental property and have been quite pleased. However, it didn't provide helpful guidance for the sale of the rental property. If using it for a sale of property, you should expect to either consult a tax professional or be prepared to do quite a bit of research into tax law to complete your return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Wonderful Person
from Arizona
Verified Purchase:Yes
I tried the H&RBlock online version and was not happy. I found it to opaque. So I downloaded the software and found it very easy to use. I had some trouble with the 1099-NEC. The software seemed to think I had a small business. I don't anymore.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob138
from NJ
Verified Purchase:Yes
I have used this for years but you do seem to be catching up with the new complexities of the tax code.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This software exceeded all of my expectations ! It was very user friendly, and thorough ! Thank you again !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gilroy, California
Verified Purchase:Yes
I like it because I can only focus on inputs without worrying about what forms to fill out or what calculations I should perform.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Happy User 20 Years
from Florida
Verified Purchase:Yes
20+ years of using the software and never had an issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Bayfarms
from Alabama
Verified Purchase:Yes
I have used H & R Block tax programs for many years. Always excellent, easy to follow, quite complete!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Jean65
from Lumpkin ga
Verified Purchase:Yes
The service is very good . This help me a lots while doing my taxes.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock