Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,445 Reviews)
Rating breakdown 23,445 reviews
5 Stars
15,268
4 Stars
4,223
3 Stars
1,651
2 Stars
915
1 Star
1,388
81%of customers recommend this product.
(
6,905 out of
8,483)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Greg31
from Central Virginia
Verified Purchase:Yes
I have been using your software for several years.I was quite disappointed 2 years ago when I learned that my information had been shared with other companies. Hopefully your company no longer shares my information with Meta (Facebook) or Google. Please advise if that is the case.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Wonderful Person
from Arizona
Verified Purchase:Yes
I tried the H&RBlock online version and was not happy. I found it to opaque. So I downloaded the software and found it very easy to use. I had some trouble with the 1099-NEC. The software seemed to think I had a small business. I don't anymore.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob138
from NJ
Verified Purchase:Yes
I have used this for years but you do seem to be catching up with the new complexities of the tax code.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This software exceeded all of my expectations ! It was very user friendly, and thorough ! Thank you again !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Happy User 20 Years
from Florida
Verified Purchase:Yes
20+ years of using the software and never had an issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Bayfarms
from Alabama
Verified Purchase:Yes
I have used H & R Block tax programs for many years. Always excellent, easy to follow, quite complete!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: John L and Linda
from Easy to use
Verified Purchase:Yes
Had to go back in to file the Federal form. Still don't know if NYS has to be redone. Please advise.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Catfish78
from CA
Verified Purchase:Yes
This has got to be the premier tax application on the market.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (15,869) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,468 out of
1,646)
Value
4.4