Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,445 Reviews)
Rating breakdown 23,445 reviews
5 Stars
15,268
4 Stars
4,223
3 Stars
1,651
2 Stars
915
1 Star
1,388
81%of customers recommend this product.
(
6,905 out of
8,483)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Roswell, NM
Verified Purchase:Yes
I have used H&R Block Tax software for many years. It’s easy to use and I’ve never had any problems with it. Very happy with this product!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Updates
Verified Purchase:Yes
I have purchased H&R Block software for many years, but this year the program became corrupted somehow and was unable to perform updates, which meant it wouldn't allow me to use it for the State portion. I called twice but no solution. There needs to be an override of updates in order to continue or some other way to build the software so this is not an issue.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Marko K
Verified Purchase:Yes
Long time user of the software and still very happy with it!
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TonyHoney
Verified Purchase:Yes
Very easy to use but I may upgrade next year to top tier version.
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: wit2025
from New Hampshire
Verified Purchase:Yes
Have been using Premium edition for 4 years, disappointed in its inability to import PDF 1099 forms. This year the software created some "data check" problems related to my mortgage interest and business use of home that I had to manually correct before the validation checker would let me through, it makes me doubt the accuracy of my file this year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Falls Church, VA
Verified Purchase:Yes
Great tax software. I have used for 6 years and was easy to use, No problems with IRS or state on returns
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JohnTV
from Norfolk, Nebraska
Verified Purchase:Yes
My third year with H&R Block tax software. It's easy to use and proven accurate, even in unusual circumstances.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block pretty good for the Federal Filing
on April 12, 2025
Posted by: BobBlock
from West Chester, PA
I have been a loyal user of H&R Block Software. I think it has worked well for Federal Returns. Not so much on my State Returns. For 2024 it said I could not e-file the State return because I "payments for State Obligations". As far as I know I do not. In addition, I just received a penalty of my 2022 Pennsylvania return, mostly for a math error.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock