Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,414 Reviews)
Rating breakdown 23,414 reviews
5 Stars
15,250
4 Stars
4,219
3 Stars
1,646
2 Stars
912
1 Star
1,387
81%of customers recommend this product.
(
6,889 out of
8,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
H&R Block Forever, Unless Trump Tanks the IRS!
on April 10, 2025
Posted by: WatNTarnation
from Elrod, IN
Verified Purchase:Yes
Been buying H&R Block Tax software for many years. Don’t stop making it please.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: me1234563
Verified Purchase:Yes
only needed to submit state return, software wouldnt allow it
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sandusky, Ohio
Verified Purchase:Yes
This is my 4th year with H&R Block. There a few spots where I had to consult my AI to explain what information was being asked for because I didn't understand the vocabulary. A simple glossary would be helpful. Beyond that, the experience was positive. Block stands behind their software and provides for making help available if the IRS isn't satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: please stupid
Verified Purchase:Yes
foreign tax can still be simplyfied
depreciation can be continued from previous year thus one does not edit unnessosry
depreciation can be continued from previous year thus one does not edit unnessosry
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stockton ,ca
Verified Purchase:Yes
I have been using this program for over 10 yrs and am always glad I do. It’s a great easy program
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: UserFromMA
from Plymouth, MA
Verified Purchase:Yes
Overall: good software. I have use the desktop version for MacOS for 10 years. I tried Quicken one year and switched back to HRB.
Pros:
Nice interface, once you learn the intricacies
Accuracy
Good state support
E-file is simple to use
Cons:
The price has gone steadily up
i have had issues and found the support to be uneven and time consuming.
Pros:
Nice interface, once you learn the intricacies
Accuracy
Good state support
E-file is simple to use
Cons:
The price has gone steadily up
i have had issues and found the support to be uneven and time consuming.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Eah12
from Palm Beach County
Verified Purchase:Yes
Great Product that is easy to use from year to year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cedar Rapids, IA
Verified Purchase:Yes
I’ve always used H&R since I started submitting my taxes at 18! But I was really frustrated this year. The software lacks basic functionality I’ve seen across many financial platforms. I work in fintech and this software is not stacking up to the rest.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock