Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Use it every year but
on February 28, 2019
Posted by: LexB
from York PA
I use H&R Block every year. I rent a condo and had the most success with it moving the depreciation values forward each year. I do have some issues however, nothing is ever perfect. This year when it moved my deprecation values forward it asked me which method of deprecation I wanted to use for each item. This is declared when you first depreciate the item and should be carried forward until the depreciation is complete. The program did not do this. I had to go back to last year's taxes to see what I had done with each item. This was not very easy since the displayed item didn't really match up with how it was described in the software.
I always got the impression that when it came time to state taxes, H&R Block didn't put as much effort into their questions as they did in the Federal return. At times the software just gives you the state form and instructs you to file it in if it applies. I assume I recognize the question then I would know what they are talking about and just ignore it. They could be a problem but probably not for most people.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
USE
on February 28, 2019
Posted by: DonEH
from MILTON, FL
EASY TO FOLLOW COMPLICATED ENTRY REQUIREMENTS FOR SMALL BUSINESS ES..
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Fine program
on February 28, 2019
Posted by: LeRoy G
from Newport News, VA
I have been using H& R Block for several years. It is a fine program, doing all that I need to do. The question and answer procedure is helpful, but occasionally a bit tedious as I know what I need to enter but still have to go through all of the steps. But, at least I don't miss something in the process! Thanks for good work!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Does the job
on February 28, 2019
Posted by: cornbread 200
This program worked last year it did not and I received no support
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 28, 2019
Posted by: Momof5and6
from Battle Creek
I have been a loyal fan of H&R Block and they continue to not let me down. Even the in-person locations are superb in terms of customer service. I am a big fan of the ease of use of this software.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Could use modification
on March 1, 2019
Posted by: jwight42
from Brentwood, TN
I have used H&R Block for over 30 years. Always very reliable and includes great features. Only one comment on improvement. At the end, just before the AIG, include the question, how did you file last year. This is important when changing from joint to separate or separate to joint and you import last years data to begin. EX. if you import joint and decide to file separate, only the preparer can file electronically, as when you file the other separate, it is rejected by IRS as the AIG does not agree with prior year, since prior year was joint. Would like feedback on this. Even your customer service reps don't know.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block premium 2018
on March 1, 2019
Posted by: johndoe_2
from MA
I'm happy with this H&R software for many years. Easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Does not meet maximum refund status
on March 1, 2019
Posted by: Lifeguard88
from Lititz
Retirement benefits not taxable in my state, but the software included retirement benefits as additional income. After several phone calls, was able to reach a person who helped me over ride the software. Otherwise, the refund would have been $500 less.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock