Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,414 Reviews)
Rating breakdown 23,414 reviews
5 Stars
15,250
4 Stars
4,219
3 Stars
1,646
2 Stars
912
1 Star
1,387
81%of customers recommend this product.
(
6,889 out of
8,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Framingham, MA
Verified Purchase:Yes
I have been buying your tax return software since 2014. What else I can say?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mbvang
from Maine
Verified Purchase:Yes
No link to vanguard had to enter information for stock sales one by one
For no reason did not accept self employment health insurance so had to do manually and file by mail
For no reason did not accept self employment health insurance so had to do manually and file by mail
Pros: Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cary, North Carolina
Verified Purchase:Yes
OK, but missing auto-generation of Federal Estimated Tax forms for the next year. State form included that feature. Carry-over of past data great. Some initial problems with auto-upload of forms from financial institutions - but finally fixed. Would be nice if there was an easy way to expand the font display on the screen for better readability.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Doctormama
from Georgia
Verified Purchase:Yes
In general, the program works seamlessly and it's good to have the detailed walk-throughs and explanations. It's very handy to have the previous year's data included. BUT--there was a major glitch that took me a long time to find a work-around. I rent an apartment in my home, so needed to parse out expenses for the rental only. No matter whether I checked rental-only or whole-house, the results were obviously incorrect. In the end, I listed all the rental expenses in "other." That yielded the correct result. AND, there were a few minor glitches in the "back" button when the program didn't go to the immediately previous page but skipped way back to the beginning of the category. These problems account for the missing star in my overall rating.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Old Forge, pa
Verified Purchase:Yes
I've been using this software for the past 20 years and it has worked very well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Hello Steve, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Dabm
from Texas
Verified Purchase:Yes
Bought program online, wish I had it on a thumb drive so I can use it on my other computer.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from illinois
Verified Purchase:Yes
Worked great. Returns accepted and processed quickly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis, MO
Verified Purchase:Yes
I've used this software for several years. It's very user-friendly, which I need!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock