Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,414 Reviews)
Rating breakdown 23,414 reviews
5 Stars
15,250
4 Stars
4,219
3 Stars
1,646
2 Stars
912
1 Star
1,387
81%of customers recommend this product.
(
6,889 out of
8,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
Satisfies my tax return needs. Have purchased the Block software for over 20 years now. Straightforward and simple to use, especially if you have some familiarity with tax laws.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
GOOD VALUE DIY APP, IF YOU KNOW WHAT YOU'RE DOING!
on April 4, 2025
Posted by: JPlatt
Verified Purchase:Yes
The software was OK, reasonably priced, but a little buggy.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oleksii
Verified Purchase:Yes
I've used H&R Block tax software for many years and it does a great job.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Titusville, FL
Verified Purchase:Yes
Program has one flaw: it fails to tell you how to attach the Safe Harbor Statement. This has been a problem for years. I’ve called the company and they said they would try to fix it; but, the problem still exists. Bottom line is that you will need to mail the document after e-filing the tax return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RonForPaws
from Richardson, Texas
Verified Purchase:Yes
This version was a little more confusing than years past. I would like to see on the Sched C the automobile info saved from last year. The explanations on the 1099-R section were way to vague and not geared for mere mortals. I am not really confident in what I submitted to the IRS...
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Walking blind
Verified Purchase:Yes
Not as intuitive as I had hoped, things seemed hidden and hard to find. Going back was almost impossible.
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Year after year, this product allows me to handle lots of forms, business expenses, my wife’s LLC, and a state return. Can say anything more positive. On my MacBook Pro.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Danny2024
from CA
Verified Purchase:Yes
0verall very easy to use. I did find one bug on a form and reported it. Unfortunately I never heard back as to any action to correct this form and it was not fixed in the two updates since I reported it. The bug did not change the dollar amounts on the tax return but it did fill out one form incorrectly. I ended up filing anyway and hope to not hear back from the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock