Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,414 Reviews)
Rating breakdown 23,414 reviews
5 Stars
15,250
4 Stars
4,219
3 Stars
1,646
2 Stars
912
1 Star
1,387
81%of customers recommend this product.
(
6,889 out of
8,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block tax software for over 20 years.
Software is very easy to use. Has instructions and explanations of what financial information is needed.
Includes all IRS forms needed for filing as well as forms for desired State filling.
Software is very easy to use. Has instructions and explanations of what financial information is needed.
Includes all IRS forms needed for filing as well as forms for desired State filling.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
efile vs print problem
on April 1, 2025
Posted by: poppa hern
from South Canaan, PA
I wanted to efile my federal return and print and mail my state return. However, I could not find a way to efile without efiling both together.
I did efile both in 2023 so I guess when I uploaded my 2023 returns into 2024 that efile link just came along. I could not find any thing addressing this issue in the Help.
I will continue to buy and use H&R Block but will not upload my 2024 files into my 2025, and just start as if I do not have a previous year's return.
I did efile both in 2023 so I guess when I uploaded my 2023 returns into 2024 that efile link just came along. I could not find any thing addressing this issue in the Help.
I will continue to buy and use H&R Block but will not upload my 2024 files into my 2025, and just start as if I do not have a previous year's return.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Evangel11
from North Georgia
Verified Purchase:Yes
I like using this software much better than any web-based programs I have used in the past.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ST LOUIS
Verified Purchase:Yes
My son-in-law who is in the Navy used your FREE Tax package to prepare his 2024 return. I was elated to hear that the Package was FREE to active Military .. OUTSTANDING !
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Johnny VT
from Vermont
Verified Purchase:Yes
The price of the software seemed very reasonable until I realized that I needed to pay for e-filing my return. The fact that this was not apparent when I made decision to purchase H&R Premium made me feel like I had been mislead about the cost of using the product
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MT45
from La Conner , WA
Verified Purchase:Yes
I have used H & R Blocks tax software for many years and I recommend it to my friends. It is the most reliable way to file your taxes that leaves you with the feeling that they are complete and correct.
I had a issue this year in filing Qualified Charitable Distributions when subtracted from Required Minimum Distributions. The software consistently reported an erroneous tax penalty and it took hours on the phone with HRB and further investigations to resolve that problem. The software should make a question for QCDs available during the interview process.
I had a issue this year in filing Qualified Charitable Distributions when subtracted from Required Minimum Distributions. The software consistently reported an erroneous tax penalty and it took hours on the phone with HRB and further investigations to resolve that problem. The software should make a question for QCDs available during the interview process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Needa
from Indianapolis
Verified Purchase:Yes
I could never get it to open on my computer. I called for assistance but the person who took my call couldn't help me. He said he'd pass on my concern to a manager. No one ever called me back.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I have been using H&R Block tax software for many years and have been very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock