Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,407 Reviews)
Rating breakdown 24,407 reviews
5 Stars
15,776
4 Stars
4,439
3 Stars
1,787
2 Stars
970
1 Star
1,435
82%of customers recommend this product.
(
7,439 out of
9,121)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: Anonymous
from Park City, Utah
Verified Purchase:Yes
I find the H&R Block software to be intuitive and easy to use. Hence I've remained a loyal user for several years. My return is somewhat complex with property sales, investments and rental income but all is clear. When I previously had issues with downloading the software because I was out of the country support was able to resolve the issue quickly. I'll be back!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tictoe
from Pensacola, Florida
Verified Purchase:Yes
Purchased it online. I liked it a lot better when we used to get the disc.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brighton, Michigan
Verified Purchase:Yes
A great tax program that is easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: yonc
Verified Purchase:Yes
fast connection, constantly saving my entries so that I don't have to worry about losing my data. user friendly soft ware.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is my preferred software. However this year I struggled since the movement was not intuitive. Rental property was not clear. Help questions did not help. And I was not able to print a paper copy.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DIlzandrd
from Florida
Verified Purchase:Yes
Very easy to use. No complications & instructions are clear
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeepman5
from Colorado
Verified Purchase:Yes
Easy to use and super helpful in even difficult situations
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Texas NASAman
Verified Purchase:Yes
I tried to enter monthly lease income by month and the program would not calculate the total lease income
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock