Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,321 Reviews)
Rating breakdown 23,321 reviews
5 Stars
15,203
4 Stars
4,198
3 Stars
1,631
2 Stars
906
1 Star
1,383
81%of customers recommend this product.
(
6,841 out of
8,400)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I use this product every year & it is easy to follow & provides prompts with information and any new forms/rules.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have used HR Block for a decade or so. Always up to date and fairly easy to use. The interview format works well for those that want to do it themselves and reference materials are available if you have questions. I have used it for my self-employed business and for a sale of a rental. If you have more complex items, it is always a challenge, but I have been very satisfied. If you like doing it yourself, this is the way to go.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: KL2024
Verified Purchase:Yes
I’ve been using your program for years. Enjoy it much more than. TT. Allows me to jump ahead and do the things I want to do versus going through 1 million questions so very good mix of helpful content but getting things done This year I was pleasantly surprised because instead of doing my taxes by hand for a different state than I live in. I used your program and saved $250 that I accidentally forgotten to consider, so definitely worth buying the state forms as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ny
Verified Purchase:Yes
lets you file taxes without an accountant, but software glitches necessitate phone calls to Block, and update and update loops are time-consuming and unnecessary.
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rrnut
from Omaha, Nebraska
Verified Purchase:Yes
Did a ok job but didn't handle a tax situation of having to file two different state returns very well. The amount of taxes page to one state didn't transfer to the other state to accurately figure out the taxes for both states.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Angel414
Verified Purchase:Yes
I've used H&R Block software to file my families taxes for years. Overctheclast couple of years I haven't felt It's calculated the best return based on my previous years of use where I could see how things actually affected my tax results.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Long time user of this software highly recommended
on March 30, 2025
Posted by: OG user
Verified Purchase:Yes
I have used this software for over 30 years when they were originally Mecca software. Very easy to use and complete.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The basics are good, but once anything gets complex its "get form XYZ, follow the IRS instructions and input the figure from Line Y into Line 123."
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock