Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,995 Reviews)
Rating breakdown 22,995 reviews
5 Stars
15,027
4 Stars
4,119
3 Stars
1,592
2 Stars
886
1 Star
1,371
81%of customers recommend this product.
(
6,652 out of
8,177)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Rich213
from NY
Verified Purchase:Yes
Good at logically leading you through each topic. Would be better for repeat users if during the import of last years return gave you a brief summary list of all the w2, 1099, 1098, and expenses off last years return. Many of these need to be included each year so its a good reminder of what items to not forget.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Difficult for the average person to follow. You don't see the actual return forms until you print it at the end.
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West central Indiana
Verified Purchase:Yes
I have been using H&R Block tax software for 15 years. The 2024 tax year software downloaded, updated and ran about as smoothly as I can remember.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: yuckytaxes
Verified Purchase:Yes
I used Turbo tax for the past 7 years. Their system uploaded all info from all of me W2s, and stock forms. H&R block software did not upload the info and I had to manually enter it on several forms.
It was difficult to tell which forms I needed to print and mail.
If I had to switch from passive to active business input on a 1099, I was not able to without having to print the forms and mail them. I could not electronically submit.
It was difficult to tell which forms I needed to print and mail.
If I had to switch from passive to active business input on a 1099, I was not able to without having to print the forms and mail them. I could not electronically submit.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (15,759) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,412 out of
1,585)
Value
4.4