Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,023 Reviews)
Rating breakdown 23,023 reviews
5 Stars
15,043
4 Stars
4,125
3 Stars
1,594
2 Stars
889
1 Star
1,372
81%of customers recommend this product.
(
6,663 out of
8,193)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Worked well for my two part time contract jobs. Also liked that my investment information was auto downloaded.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Momo56
from Minong, wi
Verified Purchase:Yes
Only problem I had is I didn’t realize I needed to download software immediately. I thought I could download anytime once I’d purchased it but CSR were very helpful in resending it to me. I’d used it last year and all of my previous stuff was there. I didn’t need to put it back in. Sweet!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
Some bugs and oddities caused me to lose confidence in the program.
Pros: Easy to prepare, Easy to import documents
Value
2
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and feel confident in the process.
on March 28, 2025
Posted by: Anonymous
from Normal, Illinois
Verified Purchase:Yes
I have used this software for many years and am very pleased with it’s performance. It is easy to follow and self checks all throughout the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Henry455
from Clay, NY
Verified Purchase:Yes
I have been using H&R Block software for my taxes for over 25 years. I trust their product!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CBS81
from 28092
Verified Purchase:Yes
It is easy in the software to carry over from previous year to save time. It is easy to use for all reports.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Miami
Verified Purchase:Yes
I have been buying hrblock software for years and I find it easy to use. Plus in my case it pulls a lot of the info from the previous year so it saves me time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Unable to e-file 1040-X
on March 28, 2025
Posted by: Dave in VA
from virginia
Unable to e-file amended tax return due to missing indication that spouse is deceased in 1040-X - rejected tho1040-SR wasn't with same parameters --- missing software indication in 1040-X
Very, very hard to get HRB help on this problem - long wait for phone and incorrect suggestions on fixes
Very, very hard to get HRB help on this problem - long wait for phone and incorrect suggestions on fixes
Very poor
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock