Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,023 Reviews)
Rating breakdown 23,023 reviews
5 Stars
15,043
4 Stars
4,125
3 Stars
1,594
2 Stars
889
1 Star
1,372
81%of customers recommend this product.
(
6,663 out of
8,193)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: David10567
from NY
Verified Purchase:Yes
Bought software to discover (after completing my federal and one state return) that software does NOT support nonresident returns for Hawaii.called support and was promised a call back from supervisor within a week. The call never came.
Value
1
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Been using this software for the past several years: 100% satisfied. Easy to load and use. Tax preparation was always a challenge for me. Never using this program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Park IL
Verified Purchase:Yes
Easy to use. Appears to be accurate. I've been using this software for years
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rex123
Verified Purchase:Yes
I specifically purchased the Premium software so that I could complete an irrevocable family trust. I found it impossible to navigate thru the program.
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Br27
Verified Purchase:Yes
This is my tenth year. So easy to use. It’ll ask you all questions about your income from start to finish so you don’t miss anything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: kids27914
from kansas city, Mo
Verified Purchase:Yes
My grandma buys this program to do the taxes for the entire family. My husband and I have an issue everytime submitting our federal taxes since we share 50/50 with my ex husband. Due to my daughters social appearing on his taxes as a non dependent we aren't able to claim her on our taxes as a dependent.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: blockss
Verified Purchase:Yes
6 years straight using you tax software, extremely satisfied, so detailed, and explanatory.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OK
Verified Purchase:Yes
H & R Block Premium meets my needs as an independent contractor and it is easy to navigate
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock