Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,945 Reviews)
Rating breakdown 22,945 reviews
5 Stars
15,002
4 Stars
4,107
3 Stars
1,582
2 Stars
885
1 Star
1,369
81%of customers recommend this product.
(
6,627 out of
8,148)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Worst software
on March 26, 2025
Posted by: Supercat
from Grand Rapids mi
Can’t change aga for spouse try to call talk to 2 different people got nowhere and was disconnected both times on hold again
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I’ve been using block for years. Always well designed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dew2024
from Wisconsin
Verified Purchase:Yes
It’s thorough and accurate (as far as I can tell), but it’s clunky having to navigate through entire sections just to double check or change one entry.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JB438
from Chicago, IL
Verified Purchase:Yes
It works well for Federal 1040’s but not better than other systems. Also, navigation is not very easy/clear with the state 1040.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (15,749) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,408 out of
1,581)
Value
4.4