Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,945 Reviews)
Rating breakdown 22,945 reviews
5 Stars
15,002
4 Stars
4,107
3 Stars
1,582
2 Stars
885
1 Star
1,369
81%of customers recommend this product.
(
6,627 out of
8,148)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: AJR22
from CALIFORNIA
Verified Purchase:Yes
I'V BEEN USING HRBLOCK SOFTWARE FOR YEARS AND WILL NOT CHANGE FOR OTHER SOFTWARE
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RWWtaxes 24
from Chapel Hill, nc
Verified Purchase:Yes
H&R Block Premium was okay and helped me prepare my taxes. The help function was not sufficient to answer my questions and the chat function helped but took a considerable amount of time to get the help I needed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bremerton, WA
Verified Purchase:Yes
I have been using the H&R Block tax software for almost 20 years now and (obviously) have been pleased. It works the way I work and is clear and easy to use. In the past I have had rentals and the software works great with that as well. Never had any issues. Definitely recommended.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randylittleman
Verified Purchase:Yes
Mr. Cotto was so much faster and easier to talk with than the tax preparer I have used for the last 20 years. Should have switched a long time ago!
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BR25
Verified Purchase:Yes
I have used the Professional version since 2018. By and large I have been satisfied with the software. However, the greatest improvement I would like to see is more contextual help for fields where the software requires user entry. Adding "hover over" explanations and / or examples would be most beneficial, especially within the Plan section. Finally, expediting software updates closer to end of January versus in March would be helpful.
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Marty48
from Sheffield Village, Ohio
Verified Purchase:Yes
Easy to use and understand. It walks the user through all parts of filing a return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brighton, CO
Verified Purchase:Yes
assurance that I placed all documents, for IRS review, in the right placement.
The "green" summary leaves me with a great sense of accuracy.
The "green" summary leaves me with a great sense of accuracy.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from somewhere midwest
Verified Purchase:Yes
I use the Mac version. It's stable. Navigation is somewhat clunky. I've had some problems with importing financial docs but it generally works fine. Although I prefer TurboTaxes look and interface, H&R runs much better and I will settle for better functionality and stability
Value
1
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock