Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,945 Reviews)
Rating breakdown 22,945 reviews
5 Stars
15,002
4 Stars
4,107
3 Stars
1,582
2 Stars
885
1 Star
1,369
81%of customers recommend this product.
(
6,627 out of
8,148)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: MichaelPorts48
from Jacksonville, Florida
Verified Purchase:Yes
Great software, reasonably priced and easy to use. Also, support is first rate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lake Doug
Verified Purchase:Yes
I was able to complete this in an orderly fashion , and understand the instructions fairly easily. At the end I only had a couple of problem areas to resolve.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Whodoeswhat
Verified Purchase:Yes
The only problem I've encountered is when a second wage earner is added (scanned), the W-2 defaults to the first wage earner's income. Then the app automatically overstates social security contributions, resulting in a higher, false refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Hopefully777777
Verified Purchase:Yes
I bought a couple months agused for tax estimate. Now preparing returns. Appreciate ease of use
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nyc
Verified Purchase:Yes
my family has been using your software for more than 20 years. what erks us is that we are allowed 5 federal and state returns, we have to pay extra for extensions. this forces us to use the government free online forms or mail in a free paper copy
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I've used HR Block Premium software for many years
on March 24, 2025
Posted by: KerryB
from Camp Hill PA
Verified Purchase:Yes
I've used HR Block Premium software for many years. It's easy to use, has current tax changes/updates, pre-loads data from prior year taxes, steps you through categories to complete, has search capabilities to find topics and forms, summary pages, year-over year comparison, error/missing information check at completion before submittal, includes state tax return as well (for extra price), email communication, and status inquiry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midlothian VA
Verified Purchase:Yes
I bought early for max savings and once again this made completion of my taxes extremely easy
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: LNap
from Massachusetts
Verified Purchase:Yes
Once someone transmittes their returns, the program still suggests an update, which I did but then program showed I still needed to transmit. Didn't catch up until after I put credit card in again. Finally said I had already transmitted and to check status. Also I never received email returns were accepted but the program did indicate that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock