Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,414 Reviews)
Rating breakdown 23,414 reviews
5 Stars
15,250
4 Stars
4,219
3 Stars
1,646
2 Stars
912
1 Star
1,387
81%of customers recommend this product.
(
6,889 out of
8,461)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Fort Collins, Colorado
Verified Purchase:Yes
I value the way this software kept checking whether my answers were logical and consistent.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kc
Verified Purchase:Yes
I thought I paid what I owed but looks like I still have to pay emailed and no response
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: andy44444444444
Verified Purchase:Yes
We need a simple explanation of what "basis" means going forward.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Daphne, AL
Verified Purchase:Yes
Once again, I used the H&R Block software, and it was a piece of cake to file my taxes, both federal and Alabama state.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cc472
Verified Purchase:Yes
the software works well but I don't like the fact that Block along with other tax prep companies lobby our government to keep a stranglehold on tax preparation. In most cases the US government has all the data needed to just send me a tax report/bill/refund. other countries do this but in the US we have to allow private businesses to fleece US citizens for profit.
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Glenn Sp
from New Hampshire
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years and I am happy with the product. I prefer the downloaded version that I used this year over the on-line version that I tried last year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry1942
from Rochester NY
Verified Purchase:Yes
I have used H&R Block Premium software for more years than I can remember. It is excellent and handles the variety of issues I have each year. I keep coming back because success breeds success.
Pros: Fast
Value
5
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marietta,GA
Verified Purchase:Yes
I have used the program for years. I love the interview process and being able to import last year info.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock