Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,445 Reviews)
Rating breakdown 23,445 reviews
5 Stars
15,268
4 Stars
4,223
3 Stars
1,651
2 Stars
915
1 Star
1,388
81%of customers recommend this product.
(
6,905 out of
8,483)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Have used H&R Block Tax software for at least 8 years and is always easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Year after Year user
from IN
Verified Purchase:Yes
I have used H&R Block tax software for many years and it always gives me confidence that my results are correct.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I’ve used your program for years and have grown to depend on it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous1846
from Virginia
Verified Purchase:Yes
I’ve used H&R Block software for several years. Very easy to use and works great for my individual needs.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have used TaxCut for several years so was easy to prepare my taxes as it imported my last years information which saved a lot of typing of input.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from middleton WI
Verified Purchase:Yes
I am very happy with the software, except for one improvement I'd like to see: I receive both Social Security and its Canadian equivalent, Canada Pension. But the software doesn't give me a place to enter the Canada Pension information. Even a second form 1099-SSA would be okay.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Wizard of AZ
from Scottsdale, AZ
Verified Purchase:Yes
The federal return feature meets all my expectations but the Arizona return falls short to the point that it is useless to many users. It fails to provide e-file capability for all of us who take full advantage of the state tax credit program that allows us to direct where our tax money goes with regard to charitable organizations. Donating to foster care organizations or to the overflow feature of school tuitions organizations forces us to make a paper return. My charity says they have tried for 5 years to get HRB to correct this shortcoming. I'll be looking at TurboTax based on the charity's recommendation.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
Easy to use and the program walks you through the return.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock