Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Good but .........
on February 17, 2019
Posted by: KAL54
from PA
My taxes are complicated (Scheds A, B, C (2 of them), D, and E). Been using Block for years with favorable results. This year everything was handles great with 2 exceptions. 1. Cashed in many series EE savings bonds this year. No separate place to enter the int reported on 1099-Int, had to report it with all other int. All of my int was then dropped into my state return. But the EE bond int is not taxable by the states, had to manually adjust. 2. I made a Roth contribution in early Jan 2018. Then did a recharacterization to traditional then a conversion back to Roth. Software got confused and did not handle it well, had to make manual adjustments.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
A Good Product and User Friendly
on February 17, 2019
Posted by: RickyRick2
from New York
I have been using H&R Block tax software for at least 10 years and it is a very good, user-friendly product. This year the only complaint I have is when entering the W-2 info on box 14, there is no category for ""NY Family Paid Leave" which is deducted from the wages. I put the amount in "Other" but I don't know if I'm missing a deduction. Also the "NY SDI" causes an error check at the end of the accuracy review which I had to ignore. I hope these issues are cleared up for 2019.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very user friendly
on February 17, 2019
Posted by: Rick100
from Jonesboro AR
It allowed me to make solid decisions without paying for a tax accountant/preparer as long as I'm willing to follow carefully step by step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on February 17, 2019
Posted by: Disappointed Rich
I have been using your individual tax software since 2002. It has been excellent. I always purchase Premium Plus State Only exception (prior to this year) Publically traded partnerships.. I realize this year's forms are an abomination, but you should have done better. It took me several hours and many attempts to get through the home office section on mortgage interest. Couldn't your software just put it in the right place?
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on February 17, 2019
Posted by: Iblindak
from Pennsylvania
I got this free in the mail, like I do every year. Love the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Did what I was looking for
on February 17, 2019
Posted by: Jessica C
from Indianapolis
Great job, will buy it from you again next year . Thank you for good product
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
great and eay
on February 18, 2019
Posted by: AFLB
first time and it was a good exp. I will use it again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Service became tops
on February 18, 2019
Posted by: Dassnt Bodewell
from Stillwater, NY
I’ve ised the program faithfully for four years without a glitch. This year there was a snafu that required customer service help. Once they figured it out, all was well. I’ll be back for another round next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock