Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,482 Reviews)
Rating breakdown 23,482 reviews
5 Stars
15,293
4 Stars
4,229
3 Stars
1,653
2 Stars
918
1 Star
1,389
81%of customers recommend this product.
(
6,926 out of
8,506)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Bill_B
from Philly
Verified Purchase:Yes
My deceased wife was an instructor for Block. She knew she was dying. Among other things she did to make my life easier after she was gone, she showed me how to use the software. She prepared me well.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MMR0
Verified Purchase:Yes
It's not as intuitive to navigate from form to form as it should be and bringing up partial screens to update a field is dumb. Make it open full screen automatically. Also, if you need federal forms to go with your state return, they should be part of the printing automatically. So in general, make it more user friendly.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use but no state e-file due to new credit
on March 10, 2025
Posted by: GailJ
Verified Purchase:Yes
As a former public tax accountant, I was surprised how much I liked this software. Usually these "dummie" softwares are written so much for the average taxpayer, that they are nearly confusing for a tax preparer. This was not the case with this software, I found it easy to use. That said, I was unable to e-file my state return because of a new, very simple, credit. This was extremely disappointing. Being forced at the very last minute to print and mail in a tax return was very frustrating. I bought and downloaded a state tax return only to not be able to e-file as understood when purchasing the product. I originally had plans to continue buying this software in future years as I enjoyed the ease of use and accuracy, but I likely will try to find a different software for next year considering this state e-file issue.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
An ongoing reliable resource for handling taxes. Cannot express how convenient your program is for wading through the complexity that our government has created.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
76 year old minimum tech can operate and learn.
on March 10, 2025
Posted by: Anonymous
from Aggieland, Texas
Verified Purchase:Yes
Been using it several years and will continue. What I really like about it is it tells me when I'm wrong
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
I am very pleased with H&R Block tax software. It's easy to use and makes me feel confident in filing my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte
Verified Purchase:Yes
I am very confident with this product, as I have used this product over 10 years. This year, it is the same without question
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: OM68
from North Central Indiana
Verified Purchase:Yes
Have used H&R tax software for years. Always been good, but seems to get better each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock