Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,482 Reviews)
Rating breakdown 23,482 reviews
5 Stars
15,293
4 Stars
4,229
3 Stars
1,653
2 Stars
918
1 Star
1,389
81%of customers recommend this product.
(
6,926 out of
8,506)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Del 12
Verified Purchase:Yes
Will not use again. not same software used at stores
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SAJW
Verified Purchase:Yes
Nj return is disappointing. No clear entry for non lottery gambling income which is not subject to the 10,000 exemption
Response from HRBlockBy Joy, Social Media Department, March 9, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Michael Th
from CA
Verified Purchase:Yes
I like this product. But in the accuracy review need more improvement.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Manfredom
from Englewood, FL
Verified Purchase:Yes
Been using HRBlock tax software for many decades and always been more than satisfied.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: greyhand
from washington
Verified Purchase:Yes
been using it fir well over a decade, does it job with a minimum of having to redo from start
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yes33762
Verified Purchase:Yes
I have been using it for almost 20 years and I like it very much. And I will continue to use it in the future.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WF, Texas
Verified Purchase:Yes
I have used H&R Block software for over 10 years. I am happy with the software.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
I’ve been using the software for years and love it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock