Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,482 Reviews)
Rating breakdown 23,482 reviews
5 Stars
15,293
4 Stars
4,229
3 Stars
1,653
2 Stars
918
1 Star
1,389
81%of customers recommend this product.
(
6,926 out of
8,506)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Evans Ga
Verified Purchase:Yes
I have been using H & R a block software for over 10 yrs. I have rental property and the expense entry process is quick and easy. And it double checks my
Math (I track income and expenses on a spreadsheet). Block has never been wrong when there was a discrepancy between my figures and the software.
Math (I track income and expenses on a spreadsheet). Block has never been wrong when there was a discrepancy between my figures and the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pacific NW
Verified Purchase:Yes
This is about the 12th or 13th year running that we have used H&R Block tax software. The carryover of information ftom year to year makes it simpler than ever each tax season. Wouldn’t think of using any other tax program now. Simple to use, accurate, and thorough. Helps me realize my highest refund!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Jordan Utah
Verified Purchase:Yes
Importing data from my financial institution was challenging, although I did finally succeed.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: kc420
Verified Purchase:Yes
We have used HR Block software for years for our taxes, which include rental property, and have never experienced problems - until this year. I started my return with an early release of the software, and competed the work in early February. In looking over the forms generated, one line item on one form was obviously way off. I did a support 'chat' and was essentially told that I must have entered something wrong; but, had that been true, that amount would have appeared wrong on a related form that should show the same amount. I called support and the agent was much more engaged. We worked through several possible fixes, but nothing resolved the issue until I started the return over again. Same inputs - but no issue. The agent could not explain it - nor can I, but it took hours to re-enter everything.
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Moosewalk
from Plymouth, MA
Verified Purchase:Yes
Easy to use. Much better than Turbo Tax. Much cleaner and works with my Mac which Turbo Tax dropped with their software. I have a 12 core Intel Xeon MAC Pro with 64 GB of ram. They don’t support it any longer. Wasn’t happy with their explanation. Hopefully you don’t drop us the same way they did.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Hassan1
from Satellite Beach, FL
Verified Purchase:Yes
I am happy with my purchase. I used the software for myself and one of my kids.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
I bought this software last month and I love using it. I can use it for my taxes as well as friends
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PRPCLU
Verified Purchase:Yes
This is my third year using the software and it is easy, thorough and complete. Great choice.
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock