Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,482 Reviews)
Rating breakdown 23,482 reviews
5 Stars
15,293
4 Stars
4,229
3 Stars
1,653
2 Stars
918
1 Star
1,389
81%of customers recommend this product.
(
6,926 out of
8,506)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
I am buying and using the software since 20+ years. Never had an issue, but this year's state interview did not clear an entry in the form for potential underpayment penalty, such that I now have to r-submit data, although I do get a refund.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I purchased H&R Block Premium 2024 Software to do my taxes. For the most part, it is user-friendly. I was disappointed with the fact that the software does not have the capability to report gifts on IRS Form 709. The RMD section was not clear to me. It asked for me to specify the amount of RMD and then said I needed to pay a penalty. I believe the wording is unclear and so is the help.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It works and it costs less than the top competitor, but it’s not as user -friendly. I’ve been using it for several years and it always gives me errors at the final finish that are difficult to understand and to address. Also, some information does not transfer from the previous years and must be re-entered - especially frustrating is for the itemized property improvements done over the last decade.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hardtosay
from Tennessee
Verified Purchase:Yes
have used H&R s software for several years now. Always satisfied
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FLGarorWasp
from Gainesville Florida
Verified Purchase:Yes
I love that I can import the previous year results, and the seamless tie to Virginia state taxes. I wish filing with Virginia was included in the price to purchase. Great product overall
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dj1956
from Georgia
Verified Purchase:Yes
Works great and easy to use. Has a few drawbacks such as not supporting 1099S for inherited property or property sales. Have had issues in the past with inherited IRA entries not well explained.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TajjAli
from Kissimmee
Verified Purchase:Yes
Wonderful product. It was thorough and covered all basis Just gather your data and plug in the information and it’s done. Took about 20 minutes even with a schedule C
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Spg3
from Pa
Verified Purchase:Yes
Great value- easier than I expected- easy to follow.
Only small issue was a last minute update as I tried to file but result was only a small delay to upload.
Easily uploaded information- all accurate.
Only small issue was a last minute update as I tried to file but result was only a small delay to upload.
Easily uploaded information- all accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock