Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,214 Reviews)
Rating breakdown 24,214 reviews
5 Stars
15,678
4 Stars
4,390
3 Stars
1,753
2 Stars
963
1 Star
1,430
81%of customers recommend this product.
(
7,329 out of
8,994)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Posted by: Anonymous
from Detroit, MI
Verified Purchase:Yes
Makes filing taxes so much easier than it used to be. I am a dedicated user.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I have been using HR Block tax preparation software for over 20 years and each year it's been an improvement. This year I also used free Tax USA online version as well for comparison but got more savings from HRB. I like the GUI, that has a consistent look and feel. If there is something to further improve, I would suggest either AI based or experience-based prompts throughout the software to highlight checkboxes/options to review carefully for further savings targeted to income brackets.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It has been approved then last year. Some time it still has skips of interview.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Reliability, consistency and ease of use .. get it
on March 4, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used this software for years and totally relied on it as the premium tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Software said it had no updates, but definitely needed them. The previous year any problems the software found you could edit once it showed them to you. Now it just shows you the problem and freezes or stays static so you have to delete the form and start over. Major inconvenience for quality of life improvements for something you have to pay a premium for.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Thequilter
from Pennsylvania
Verified Purchase:Yes
I like your program but don't like the price increase every year
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Juffair Bahrain
Verified Purchase:Yes
I thought this was fairly easy to use and quickly navigated my taxes. Ended up needing to pay a bunching Federal Taxes and still need to figure out the withholding amounts. N
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore, mD
Verified Purchase:Yes
The product was relatively easy to use and I really appreciate the ways in which it double checks everything and offers audit support. It is expensive, but seems to do a good job.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock