Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,353 Reviews)
Rating breakdown 22,353 reviews
5 Stars
14,635
4 Stars
3,995
3 Stars
1,510
2 Stars
862
1 Star
1,351
81%of customers recommend this product.
(
6,282 out of
7,758)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Wy
Verified Purchase:Yes
The only thing I have been disappointed about was when my computer crashed after 2023 tax year I was not able to retrieve my info luckily I had printed it out. I went to your website and it acted like I was a new customer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: msm33
from NC
Verified Purchase:Yes
I have used H&R Block tax software for years and will continue to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mid - Ohio
Verified Purchase:Yes
I've been using H & R Block tax software since it was invented. It is easy to use and convenient. (If paying taxes is convenient.) It provides flexibility to see the details, but lets you answer the questionnaire to file your taxes. Best tax software on the market.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bethlehem, PA
Verified Purchase:Yes
I trust HR Block to get taxes right. That said, the interface and navigation seem very outdated - clunky to maneuver around the software. Some of the questions are a bit wonky/technical and hard to follow. And, disappointing that it could not e-file state taxes (PA) due to an interest penalty for a CD early withdrawal.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Marko27
from Wisconsin
Verified Purchase:Yes
Good product. Although I wish it provided greater explanation on many of the more complex forms. You kind of have to trust the software without understanding what is being computed.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: User for over 20 years
from Brunswick, MD
Verified Purchase:Yes
It was easy to use and relatively straight forward. I liked being able to easily navigate to various sections.
The difficulty arises when doing the state taxes on a joint return since Maryland requires a number of items such as taxable pension income and taxable Social Security be broken down by individual. The correct joint information is sent to the state software, but the user is left with trying to figure how to split it. It would be nice if there was a report that simply provided that breakdown so it could be easily data entered by the user.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MichFiler
from Michigan
Verified Purchase:Yes
I have been using this for years and I am happy with the results. However, there are some areas that I wish would have been more obvious, such as Medicare and Self Employment deductions and how to classify pension income in the state of Michigan return.
Medicare - given we are drawing SSA and my wife has self employment income, the system should have ask directly if we are paying a medical insurance. I found out last year about deducting Medicare from her earnings. I missed this on the two prior years.
Michigan Pension Income - I am ask to classify income as private or public, but I could not find a definition in the program to help define these terms. I had to use Michigan GOV site to get this information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've used HRBlock tax software for years now. I am always happy with it and rest easy with their audit support knowing that I've crossed my t's and dotted my i's.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock