Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,157 Reviews)
Rating breakdown 24,157 reviews
5 Stars
15,647
4 Stars
4,381
3 Stars
1,744
2 Stars
958
1 Star
1,427
82%of customers recommend this product.
(
7,295 out of
8,949)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Posted by: Chris1248474
Verified Purchase:Yes
This year i needed form 8911 and it did not have it.
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Framer1776
from Cleveland
Verified Purchase:Yes
This still gave me enough time to file the four returns I do every year. The software could use a little more intuitive interface between tax rules and understanding by user, say an auto pop up box with explanations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Customer Rating
4
A little confusing because I always use the other
on March 1, 2025
Posted by: Amelita
from Washington
Verified Purchase:Yes
I bought this at Home Office the other day, this is the only available software at the store.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Posted by: stevesstang
from Riner, VA
Verified Purchase:Yes
Great tax software that made doing taxes pretty easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Smitty34
from Washington DC
Verified Purchase:Yes
I’ve been using this product for 20 years and I’ll never stop.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: JonDaniel
from Bethesda, Maryland
Verified Purchase:Yes
Extremely easy to use. Very intuitive and robust. Completely covered all of my needs. Great value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have been using for years and it makes filing my personal and small business taxes quick and efficient, since it uses data from last year's return. I filed early using electronic deposit and had federal refund in 8 days.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been buying this software since 2009 and have always used it without any problems. Love how easy it is to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock