Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,264 Reviews)
Rating breakdown 22,264 reviews
5 Stars
14,577
4 Stars
3,971
3 Stars
1,507
2 Stars
860
1 Star
1,349
81%of customers recommend this product.
(
6,226 out of
7,698)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Rochester NY
Verified Purchase:Yes
I used Turbo Tax before and was happy I could import that data. It made it easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Feb2025
from Chicago
Verified Purchase:Yes
I bought this online and did not receive notification the the return was submitted and accepted. Very disappointed.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: doug37
from Dallas
Verified Purchase:Yes
Having to complete a schedule C was unexpected. Must have been an IRS requirement. Was confused when I couldn't efile unless I filled out employer for the schedule C.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: J W
from North Carolina
Verified Purchase:Yes
Very good product. Purchased on sale and very pleased with the outcome.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxax
from CT
Verified Purchase:Yes
Easy to use. I'm retired with a pension and social security. My return was more than I expected.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KJ65
from Worcester, Ma
Verified Purchase:Yes
easy to use. Would be nice to have a percent completed type visual and a bit more explanations on some of the questions and reasons things are being asked for or process the way they do
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I love how seamless it is between this year and last year. It pulls all of the information from my previous return so that I don't have to work so hard to get the figures.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NEK2025
from Illinois
Verified Purchase:Yes
I have used multiple products (Ultra Tax, Turbo Tax, etc.) for tax preparation. The H&R Block was less user friendly than some others. And I was surprised when I completed my state return and tried to electronically submit it and found that "the software does not support the submission of the K-1 data required". Not sure what that is about. I printed and mailed the return with all the backup. I will probably switch to a different software for 2025.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock