Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(22,181 Reviews)
Rating breakdown 22,181 reviews
5 Stars
14,524
4 Stars
3,956
3 Stars
1,498
2 Stars
857
1 Star
1,346
81%of customers recommend this product.
(
6,183 out of
7,646)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Walt006
from Plainsboro, NJ
Verified Purchase:Yes
Overall a decent program. Filed both my federal and state taxes electronically with ease.
The only thing I noticed this year, as opposed to other years is that I wasn't notified by email that my submission was either accepted or rejected. Other than that, a very comprehensive program that I have been trusting for many years.
The only thing I noticed this year, as opposed to other years is that I wasn't notified by email that my submission was either accepted or rejected. Other than that, a very comprehensive program that I have been trusting for many years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve used this for many years. I like the ability to import last year’s information and investment data into the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tim senior
from in
Verified Purchase:Yes
this tax software was very simple to use for me i am 79 yrs old
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lunenburg, MA
Verified Purchase:Yes
Have been using H&R Block Software for a dozen years. It is easy to load, updates as needed and it is easy and intuitive to use. I especially like the "take me to" feature for further explanations and the tax code to find answers to all of those can I deduct/claim this.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Chitsky Joe
from California
Verified Purchase:Yes
Been using H&R for years, business and personal. Like having my personal tax person year after year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
The software works fine, but there is no offline help. So you have to be connected to the internet to do your taxes with any sort of help. NOT USEFUL. Years ago this software had offline help that was updated with each update session. Now your stuck in the wind with no help.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WI
Verified Purchase:Yes
The pgm worked great and easy to follow but the crypto management leaves a lit to be desired.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: now what
Verified Purchase:Yes
I am waiting for 4 days and the IRS has not accepted my return. Now what? I am stuck
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock