Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,985 Reviews)
Rating breakdown 23,985 reviews
5 Stars
15,559
4 Stars
4,339
3 Stars
1,721
2 Stars
950
1 Star
1,416
81%of customers recommend this product.
(
7,206 out of
8,846)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: DV Block user
from WI
Verified Purchase:Yes
It is fairly easy to use, But it does not transfer all data from the previous year if you used the online version instead of the download version. So you will be entering a lot of information again. It also does not include the 2 year comparison at then end which is very useful to me. Not sure why the download version is cheaper than the online version, that is frustrating.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Calcasieu Sue
from Louisiana
Verified Purchase:Yes
I worked for HRB for 16 years, so I bought the software after I retired. I used it for about ) years until I found an error in the QCD line on the 1040. I called to report the error and was told that I was wrong. So I switched to TurboTax. This year, I’m trying this software again, because I think it’s better than Ttax. I don’t have any QCD this year, so I don’t know if that is fixed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: carsoncityron
from nevada
Verified Purchase:Yes
have used this product for 4 years and like it functionality
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spokane WA
Verified Purchase:Yes
This program makes everything easy and allows for minimal errors.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George25
from Fairhope, Alabama
Verified Purchase:Yes
I haven't done my own taxes in nearly 40 years. The H&R software helped walk me through it and catch any errors I had made. I can't say it was a breeze but, I couldn't have gotten through it without this software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Prineville, OR
Verified Purchase:Yes
It works really well, as far as I can tell, and really simplifies my tax preparation.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Woodstock, ME
Verified Purchase:Yes
I used this after struggling with TurboTax and TaxAct. H&R is hands down better by far. It's much less confusing and easier to navigate than the other two.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern NY
Verified Purchase:Yes
Been using this product for several years and love the ease of completing my returns. Good value for the price
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock