Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,966 Reviews)
Rating breakdown 23,966 reviews
5 Stars
15,545
4 Stars
4,337
3 Stars
1,720
2 Stars
950
1 Star
1,414
81%of customers recommend this product.
(
7,197 out of
8,834)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Pat75
from Columbus ohio
Verified Purchase:Yes
Program walks you through the steps of processing your return and has help to explain in more detail of what information is needed to complete a return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DAVIDR505
from NM
Verified Purchase:Yes
Works great, makes taxes easier to understand. I did look up a couple things in tax codes for my own understanding.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ken 91
from Louisiana
Verified Purchase:Yes
the software was easy to use and I have used there softeare now for six years now. IT HAS GOTTON ME RETURNS BACK IN ABOUT TWO WEEKS. Vary happy with this software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: flahunter
from Tampa, FL
Verified Purchase:Yes
I have been a regular user for several years and H&R Block doesn't disappoint.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rram523
Verified Purchase:Yes
I have been buying & using this software for about 5 years. I have had no problems & the program is easy to understand.
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clock
from Colorado Springs
Verified Purchase:Yes
Program populated wrong activation code when I tried to file. I rechecked the original message and the activation code was the same, incorrect one. Had to contact an agent and was finally given the correct code. Program also populated wrong previous year AGI. Took me over an hour just to do the filing step.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cyndy61
from New York
Verified Purchase:Yes
Software is easy to use and not complicated plus great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Pat51
Verified Purchase:Yes
I’ve been using H&R Block for taxes for many years now. It’s easy and I trust it.
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock