Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,966 Reviews)
Rating breakdown 23,966 reviews
5 Stars
15,545
4 Stars
4,337
3 Stars
1,720
2 Stars
950
1 Star
1,414
81%of customers recommend this product.
(
7,197 out of
8,834)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Former Auditor
from New Mexico
Verified Purchase:Yes
For the past ten years or so, I used your product and found it far superior to the many others I used before I found you. It covers every tax situation one might have. Thank you for a superior product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product. Does need minor modifications.
on February 20, 2025
Posted by: Jess111
Verified Purchase:Yes
Good product but didn’t take out the information that it said it was going to about my deceased husband.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca sc
Verified Purchase:Yes
As always a great product. Easy install and easy to navigate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Performs as it should but lots of time spent answering irrelevant questions. At the same time, not enough clarification on other standard items.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but not necessarily for complex taxes
on February 20, 2025
Posted by: LAKane
from Seattle, WA
Verified Purchase:Yes
I've been using your tax software for about a decade. It's largely intuitive, easy to use, and accurate, but as my taxes have become more and more complex there are areas where I am challenged to find the right information. This year that caused me to have to refile, adding a 1040-x into the mix. Nevertheless, that process was quite straightforward too, hence not so bad. All-in-all it's good but not awesome.
Value
4
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Al4285
Verified Purchase:Yes
I am happy with the process as it allowed to submit our taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jolly StNick
from Maryland
Verified Purchase:Yes
I thought everything was wonderful and when I needed help all I needed was to do is call
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Block tax software great for small business owners
on February 20, 2025
Posted by: Larr1
from Syracuse, NY
Verified Purchase:Yes
I've been using Block software for years. I like the way the program flows, especially the "Take me to..." option. I have never had a problem with the software - I did have problems with TurboTax the one time I tried it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock