Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,983 Reviews)
Rating breakdown 21,983 reviews
5 Stars
14,391
4 Stars
3,917
3 Stars
1,485
2 Stars
849
1 Star
1,341
81%of customers recommend this product.
(
6,063 out of
7,515)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Great program. My only suggestion is to show an image of the state program BEFORE you download it. Once you install a state program, it shows an image of the states shape. It would be nice if it showed that same image when you are selecting which state program to download. That would help with preventing one from selecting the wrong state.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: H and R Block Reviewer
Verified Purchase:Yes
Generally a great program. Some instances of insufficient background for modules. You have to take their word for it or look it up yourself.
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Uggghhhh
Verified Purchase:Yes
The navigation around in the product has always been clunky. Additionally the printouts are ugly and look like old mainframe reports. Finally I had to pay to file state taxes even though I work at block.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for bringing your concerns about our service pricing to our attention. We understand the importance of offering competitive pricing while maintaining the quality of our services. Your feedback is valuable to us as we continually strive to improve our offerings. If you would like to discuss pricing or have any issues, please reach out to us at 1-800-472-5625. We're here to assist you and ensure your experience meets your expectations.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore MD 21228
Verified Purchase:Yes
Been using H & R Block premium software for 15 plus years and would not think of switching. Very easy to use and love the 5 free filings
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I have used H&R Block Software for years going back to when in was Taxcut. I like that it is tailored to different needs. We have a business as well as multiple income streams. It is easy to use and imports the previous years data. Submitting your tax return is easy. I am sold on this program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: 1657
Verified Purchase:Yes
It's getting the job done. Not five stars because navigating is clumsy.
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Butchyy
from Virginia Beach va
Verified Purchase:Yes
I ordered this on line and it was very easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: zig618
from Michigan
Verified Purchase:Yes
Easy import from previous years return, free e-file (I normally use 2 of 5). Some schedule C stuff a bit confusing, but I'm getting there. Nice to get it all done in a few hours!
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock