Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,950 Reviews)
Rating breakdown 23,950 reviews
5 Stars
15,536
4 Stars
4,336
3 Stars
1,717
2 Stars
949
1 Star
1,412
82%of customers recommend this product.
(
7,192 out of
8,824)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Goodyear, AZ
Verified Purchase:Yes
Easy to use, especially by carrying over most information from previous year's return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CRBonline
Verified Purchase:Yes
I have been using this product every year since 2001.
Pros: Easy to prepare
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HelpSOS
from Toccoa, Ga
Verified Purchase:Yes
I always use HR Block because of their staff that is always willing to help when a problem arises.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LouCP
from NJ
Verified Purchase:Yes
It is a great tool but limited filing that’s my only issue
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
This is now the 4th year I have used the program. It is very easy to work through all the steps and it helps address some of the "unique" tax realities of being a pastor.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: jimver1
from Oregon
Verified Purchase:Yes
I have used this software for over twenty years and am really happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Master Sergeant
from Idaho
Verified Purchase:Yes
I have been using this software for years. Enough said .... I am not one that will keep using a bucket of ... to clean my floors. Great product.... highly recommend... period
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal portion is OK, but PA state software is po
on February 16, 2025
Posted by: Oyveh
from PA
Verified Purchase:Yes
I've used this product for about 10 yrs. It's OK. IT'S relatively inexpensive. My taxes are slightly complicated due to selling of timber and a house. Plus I have a small farm with a house that I rent. I try and do things correctly for fear of having an audit. So far, knock on wood this has never happened. The federal program is much better than the state program (I live in PA). Sometimes the state software would instruct me to search and download certain schedules from PA government site. They don't even give you a link. Then I have to interpret that government paperwork straight from real document. Not easy.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock