Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(23,950 Reviews)
Rating breakdown 23,950 reviews
5 Stars
15,536
4 Stars
4,336
3 Stars
1,717
2 Stars
949
1 Star
1,412
82%of customers recommend this product.
(
7,192 out of
8,824)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have used H&R Block software for my taxes for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrTim
from PA
Verified Purchase:Yes
Overall, a good product. Mostly convenient. One glitch needs to be fixed. To efile, HRBlock extracted my AGI from last year's return, and extracted the wrong number, taking it from line 7 instead of line 11. That took me a few minutes to override but also made me hope that it didn't make other mistakes that I missed. Still, I'll probably use this product again next year.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block software for many years. Easy to use, accurate, updates are handled in a proper and transparent fashion.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lzhome
from USA
Verified Purchase:Yes
My MAC is on Big Sur 11.7.10 and will not update due to the age of the computer. It was a little tricky getting your software to install, but it did and worked fine. I concerned that next year your software will not install. I also have to keep saving the file because your software shut down without notice and I lost my data. Other than this I love the software and have been using it for years. Thanks.
Pros: Easy to import documents
Cons: Hard to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dc metro area
Verified Purchase:Yes
Bought the premium version hoping I could attach my solar energy tax package with my return. Alas, was not able to. Should make that part of the submission so people don’t get audited.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Tried for 2023 return. H&R did something that required a newer computer than I had. Had used H&R for years prior to that with no problems. Situation forced me to do 2023 manually and I had problems. The only good thing about this is that H&R refunded my purchase price. Recently bought a new computer and filed federal but problem with state program. Trying to figure out how to get T-bill Interest income off state return. I thought it would automatically not be entered but that is not the case. After I get 2024 straightened out, I plan to get the 2023 Block program and do an amended return to correct my manual entry. H&R was always pretty easy prior to 2023 but my opinion has changed now. It has been a nightmare the past 2 returns.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed_Fl
from Florida
Verified Purchase:Yes
Purchase was easy. Installation was flawless. The interview process could use a few improvements, especially now that AI is so much more prevalent. As it currently exists, you type in answers to questions the program needs to fill in forms; and it does a good job at that. But I'm often curious as to WHY certain data is needed. Yes, there are pop-ups you can click on to get some explanation, but with the advent of AI, the program could be more integrated with the real world, and get me answers and explanations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RDE57
from Phoenix, AZ
Verified Purchase:Yes
bought this because turbo tax will not run on my current, old operating system (MAC OS Monterey). Surprise, this program appears to be turbo tax, with a few cosmetic changes. It even pulled in my data from last year's turbo tax. For some reason the program could not upload data from my financial institutions. Got failure errors every time I tried. Had to input investment data manually. I hope Block will continue to provide this software compatible with older operating systems.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock