Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,916 Reviews)
Rating breakdown 21,916 reviews
5 Stars
14,348
4 Stars
3,900
3 Stars
1,483
2 Stars
846
1 Star
1,339
81%of customers recommend this product.
(
6,021 out of
7,468)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block software for many years. Easy to use, accurate, updates are handled in a proper and transparent fashion.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Tried for 2023 return. H&R did something that required a newer computer than I had. Had used H&R for years prior to that with no problems. Situation forced me to do 2023 manually and I had problems. The only good thing about this is that H&R refunded my purchase price. Recently bought a new computer and filed federal but problem with state program. Trying to figure out how to get T-bill Interest income off state return. I thought it would automatically not be entered but that is not the case. After I get 2024 straightened out, I plan to get the 2023 Block program and do an amended return to correct my manual entry. H&R was always pretty easy prior to 2023 but my opinion has changed now. It has been a nightmare the past 2 returns.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (15,458) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,250 out of
1,412)
Value
4.4